• USD/KZT 498.9520.02.2026EUR/KZT 588.1620.02.2026
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  • +7 727 3 500 300
  • +38067 5833567 (W/P Hot line)

Агенттерге

Hard Rock Riviera Maya

Hard Rock Riviera Maya Hard Rock Riviera Maya 4 Hotel category

Мексика , Пуэрто Авентурас

The hotel is located on a large, well-kept area and is actually divided into two zones: one is intended only for adults, the other is common, including families with children. The adults-only zone has separate infrastructure - swimming pools, restaurants and bars, available exclusively to guests over 18 years old. Common areas include family pools, a playground, a water park with water slides, a kids' club and restaurants for all guests. Families have plenty of entertainment: a water park, a play area, an escape room, a kids' club and sports - all near the buildings of the family zone. Adults have access to a more relaxing holiday: special pools, the Eden bar, the Club Heaven disco and signature restaurants with international and Mexican cuisine. The pools are located both on the beach and in both zones: family pools with water activities, and adults' "quiet" zones with a jacuzzi and sun loungers by the water. The territory also has a spa, fitness rooms, tennis courts, water sports and a golf course nearby.
Check in Check out
15:00 12:00

Басты ақпарат

  • Қызмет түрлері: AI (All Inclusive)

Орналасуы

Distance to airport Playa del Carmen National Airport: 20 km


Characteristics

  • Wi-fi: Free of charge
  • Doctor: Additional charge
  • Conference room : Additional charge
  • Dry cleaning: Additional charge
  • Laundry: Additional charge

Артықшылықтары

  • Free wifi
  • Variety of dishes

Travel style

  • Family friendly: Иә
  • Romantic: Иә
  • Solo traveler: Иә
  • Adventure: Иә
  • Beachfront: Иә

Hotel facilities

  • Meeting rooms: Иә
  • Variety of restaurants: Иә
  • Outdoor pool: Иә
  • Indoor pool: Иә
  • Game room: Иә
  • Childrens club: Иә
  • Organized activities: Иә
  • Spa treatments: Иә

Жағажай

  • Direct beachfront: Иә
  • Sandy beach: Иә
  • Beach chairs umbrellas: Иә
  • Restaurants bars: Иә
  • Water sports rentals: Иә
  • Family friendly beaches: Иә
  • Accessibility: Иә

Бөлмелердің түрлері

Size 45 sq.m.
Maximum guests 3
Maximum guests with children 4

Нөмірдік ерекшелігі:

Қосымша опциялар:

  • Conditioner: Included
  • Wi-fi: Free of charge
  • Bath / shower: Included
  • Slippers: Included
  • Robe: Included
  • Towels: Included
  • Hairdryer: Included
  • TV: Included
  • Toilet supplies: Included
  • Minibar: Free of charge
  • Telephone: Additional charge
  • Kettle: Included
  • Coffee and tea set: Included
  • Coffee machine: Included
  • Safe in the room: Free of charge
  • King-size bed: Included
Size 45 sq.m.
Maximum guests 3
Maximum guests with children 4

Нөмірдік ерекшелігі:

Қосымша опциялар:

  • Conditioner: Included
  • Wi-fi: Free of charge
  • Bath / shower: Included
  • Slippers: Included
  • Robe: Included
  • Towels: Included
  • Hairdryer: Included
  • TV: Included
  • Toilet supplies: Included
  • Minibar: Free of charge
  • Telephone: Additional charge
  • Kettle: Included
  • Coffee and tea set: Included
  • Coffee machine: Included
  • Safe in the room: Free of charge
  • King-size bed: Included
  • Balcony: Included
  • Jacuzzi: Included
Size 90 sq.m.
Maximum guests 2
Maximum guests with children 2

Нөмірдік ерекшелігі:

Қосымша опциялар:

  • Conditioner: Included
  • Wi-fi: Free of charge
  • Bath / shower: Included
  • Slippers: Included
  • Robe: Included
  • Towels: Included
  • Hairdryer: Included
  • TV: Included
  • Toilet supplies: Included
  • Minibar: Free of charge
  • Telephone: Additional charge
  • Kettle: Included
  • Coffee and tea set: Included
  • Coffee machine: Included
  • Safe in the room: Free of charge
  • King-size bed: Included
  • Terrace / balcony: Included
Size 45 sq.m.
Maximum guests 3
Maximum guests with children 4

Нөмірдік ерекшелігі:

Қосымша опциялар:

  • Conditioner: Included
  • Wi-fi: Free of charge
  • Bath / shower: Included
  • Slippers: Included
  • Robe: Included
  • Towels: Included
  • Hairdryer: Included
  • TV: Included
  • Toilet supplies: Included
  • Minibar: Free of charge
  • Telephone: Additional charge
  • Kettle: Included
  • Coffee and tea set: Included
  • Coffee machine: Included
  • Safe in the room: Free of charge
  • French / Twin bed: Included
Size 45 sq.m.
Maximum guests 3

Нөмірдік ерекшелігі:

Қосымша опциялар:

  • Conditioner: Included
  • Wi-fi: Free of charge
  • Bath / shower: Included
  • Slippers: Included
  • Robe: Included
  • Towels: Included
  • Hairdryer: Included
  • TV: Included
  • Toilet supplies: Included
  • Minibar: Free of charge
  • Telephone: Additional charge
  • Kettle: Included
  • Coffee and tea set: Included
  • Coffee machine: Included
  • Safe in the room: Free of charge
  • View: Garden
  • King-size bed: Included
Size 45 sq.m.
Maximum guests 2

Нөмірдік ерекшелігі:

Қосымша опциялар:

  • Conditioner: Included
  • Wi-fi: Free of charge
  • Bath / shower: Included
  • Slippers: Included
  • Robe: Included
  • Towels: Included
  • Hairdryer: Included
  • TV: Included
  • Toilet supplies: Included
  • Minibar: Free of charge
  • Telephone: Additional charge
  • Kettle: Included
  • Coffee and tea set: Included
  • Coffee machine: Included
  • Safe in the room: Free of charge
  • View: Garden
  • King-size bed: Included
Size 45 sq.m.
Maximum guests 2

Нөмірдік ерекшелігі:

Қосымша опциялар:

  • Conditioner: Included
  • Wi-fi: Free of charge
  • Bath / shower: Included
  • Slippers: Included
  • Robe: Included
  • Towels: Included
  • Hairdryer: Included
  • TV: Included
  • Toilet supplies: Included
  • Minibar: Free of charge
  • Telephone: Additional charge
  • Kettle: Included
  • Coffee and tea set: Included
  • Coffee machine: Included
  • Safe in the room: Free of charge
  • View: Garden
  • King-size bed: Included
  • Terrace / balcony: Included
Size 45 sq.m.
Maximum guests 3

Нөмірдік ерекшелігі:

Қосымша опциялар:

  • Conditioner: Included
  • Wi-fi: Free of charge
  • Bath / shower: Included
  • Slippers: Included
  • Robe: Included
  • Towels: Included
  • Hairdryer: Included
  • TV: Included
  • Toilet supplies: Included
  • Minibar: Free of charge
  • Telephone: Additional charge
  • Kettle: Included
  • Coffee and tea set: Included
  • Coffee machine: Included
  • Safe in the room: Free of charge
  • French / Twin bed: Included
  • View: Garden

Meal concept

Breakfast: 7:00 to 11:30.
Lunch: 12:30 to 15:30.
Dinner: 17:30 to 22:30.
*Subject to change.
Cuisine: International buffet
Dress code: Casual. Formal shorts or Bermudas, shirts, polo shirts or formal sandals. (No wet clothes, visible swimwear or flip-flops).

  • Dress code in the restaurant: Yes

Breakfast: 7:00 AM to 11:00 AM
Lunch: 1:00 PM to 3:00 PM
Please note: Offer is exclusive to Heaven Hotel guests (Adults Only)*
Cuisine: International Buffet
Dress Code: Casual. Smart shorts or Bermudas, shirts, polo shirts or smart sandals. (No wet clothes, visible swimwear or flip-flops.)

Dinner: 17:00 - 22:00

  • Dress code in the restaurant: Yes

11:00 to 18:00

17:30 - 22:00

  • Dress code in the restaurant: Yes

Dinner: 5:30 PM to 10:00 PM
Regular tables are open to the public without prior reservation. Teppanyaki tables can accommodate a maximum of 12 guests.

  • Dress code in the restaurant: Yes

Breakfast: 08:00 to 12:00
Dinner: 17:30 to 22:00
*Located in the Hacienda Roja Hotel. Children are welcome.

Breakfast: 7hrs to 10hrs
Snacks, coffee and tea: Until 23hrs

  • Cafe: Included

Breakfast: 07:00 - 11:00
Lunch: 12:30 - 17:30

Dinner: 17:30 to 22:00

  • Type: Italian
  • Dress code in the restaurant: Yes

Dinner: 17:30 to 22:00
Please note that this restaurant is for adults only.*
Located in the Hacienda Azul Hotel.

Dinner: 17:30 - 22:00
Guests staying at Heaven have priority access to Umo and Wai restaurants.
Please note that this restaurant is for adults only.*
Cuisine: Thai.

Dinner: 17:30 - 23:00
Guests staying at Heaven Hotel have priority access to Umo and Wai restaurants.
Please note that this restaurant is for adults only.*

  • Pool bar: Yes
  • Lobby bar: Yes
  • Snack bar: Yes
  • Lounge bar: Yes

Инфрақұрылым мен қызметтер

  • Beach type: Private
  • Umbrellas: Free of charge
  • Beach towels: Free of charge
  • Sun lounger: Free of charge
  • Beach zone type: Sandy
  • Sea entry type: Sandy

Beach for adults only

  • Beach type: Private
  • Umbrellas: Free of charge
  • Beach towels: Free of charge
  • Sun lounger: Free of charge
  • Beach zone type: Sandy
  • Sea entry type: Sandy

Adults only pool

  • Towels: Free of charge
  • Umbrellas: Free of charge
  • Sun lounger: Free of charge
  • Open pool: Included
  • Towels: Free of charge
  • Umbrellas: Free of charge
  • Sun lounger: Free of charge
  • Open pool: Included
  • Towels: Free of charge
  • Umbrellas: Free of charge
  • Sun lounger: Free of charge
  • Open pool: Included
  • Water sports: Additional charge
  • Golf: Additional charge
  • Bicycle rental: Additional charge
  • Gym: Free of charge
  • Billiards: Additional charge
  • Animation programs: Included
  • Board games: Included
  • Live music: Included

The hotel offers its young guests a real paradise — Hard Rock Roxity Kids Club™. Here children will find endless entertainment: exciting games, creative workshops, music lessons and many other activities.
While the little guests meet new friends, create their own groups and enjoy a carefree holiday, parents can rest assured — their children are under the supervision of professional animators.
Opening hours: daily from 9:00 to 17:00.

  • Children’s club: Included
  • Animators: Included
  • Children’s pool: Included
  • Waterpark: Included
  • Game room: Included
  • Playground: Free of charge
  • Babysitter: Additional charge
  • SPA: Additional charge
  • Body Care Treatments: Additional charge
  • Beauty treatments: Additional charge
  • Massage: Additional charge

Ескерту! Мейманхана көрсетілетін қызметтердің құнын, түрлерін және оларды ұсыну уақытын жыл мезгіліне және ауа-райы жағдайларына қарай, соның ішінде нөмірлердің атауларын - алдын ала ескертусіз өзгерту құқығын өзіне қалдырады. joinup.ua сайтында орналастырылған фотосуреттер шын мәніндегі мейманханалардың фотосуреттерінен өзгеше болуы мүмкін. Туристік өнімді өткізу жөніндегі агенттік шарттың 6.9. 6.10 т.т. сәйкес, мейманхана туралы ақпарат беру кезінде туроператор мейманхана әкімдігі ұсынатын мейманхана жіктемесін ғана басшылыққа алады. Сондай-ақ туроператорда мейманхананың құрылыс немесе жөндеу жұмыстарын мейманхана аумағында немесе онымен іргелес аумақта жүргізу туралы ақпарат жоқ.